About us

 

Fiona Jones, the founder of Berkshire Lifestyle Concierge, a private concierge service based in Berkshire. Completely understands where you're coming from, as she has experienced a frantic lifestyle for herself. She has spent over 25 years in managerial roles in the food industry whilst bringing up 2 children, supporting her husband in his senior career and running a home.  Many of her roles have been customer facing so she prides herself in building relationships and, through her outstanding communication skills, delivering exceptional customer service. Her extensive experience in project management, organising events and finding creative solutions has led her to create a new type of business to help others. Nobody understands the pressures of balancing work, children and running a home better than someone who has experienced it first hand. Her tenacious, resourceful and flexible approach has helped her own family and now she wants to share her skills and support others. 

 

Testimonials

“Fiona's been a lifesaver for me, stepping in as personal PA but also much more than that, helping me downsize ready to move using eBay, Facebook, and her own decision-making capacity.  She’s used her initiatives to make huge headway in the simplifying of my life! She has sorted out so many admin issues and does things so diligently, offering lots of creative efficient ideas, with the most gentle and smiley attitude.  I highly recommend her!” Kristina, Partner with St James's Place Wealth Management

"I would recommend Fiona as the go-to person for any lifestyle related requests; her advice and guidance has been much appreciated." Liske, Executive PA

"Fiona sourced three tree surgeons for me and arranged to meet with them at my house so they could see what needed doing. Three quotes were speedily followed up. She also found a great guy to deep clean my oven and hob and she carried out some other tasks while he was in the house. I would thoroughly recommend her to anyone, she is highly efficient!" Helen, Blue Chip Company Director

"I needed a cleaner but didn't have a clue where to start looking .  Fiona has taken all the stress out of sourcing one for me . She interviewed, reference checked and picked 3 hopeful candidates for me . Fiona kept me updated throughout the whole process and before I knew it I had a cleaner . A big thank you to Fiona!" Rebecca, Owner of an Autocentre 

"Fiona has been invaluable in sourcing a trustworthy and reliable cleaner for me. She has taken away hours of stressful research and made my life a whole lot easier!" Laura, Nursing Sister

"Fiona is one of the most organised people I know. She helps me remember the things I'd forgotten I'd forgotten!" Hellen, Magazine Publisher and Co-Owner of a Film Studio and Marketing Company

"Wow! Fiona found me a new ironing lady in less than 12 hours!" Julie, Business Owner

"I don’t usually enjoy clothes shopping especially when accompanied with 3 impatient children. Fiona had made my recent shopping experience very pleasant and helped me throughout to renew my very out of date, out of fashion wardrobe. I would highly recommend her very professional service to tastefully refresh your style!" Yannick, Personal Financial Advisor

"While out of the country on holiday our house alarm developed a fault and the automatic calls from the alarm company woke us up after midnight. The only way of fixing this was by someone accessing the control panel inside the house and talking to the alarm company, which was not possible for us to do remotely. I knew that Fiona would be the right person to ask to help with this problem. She was able to source the house keys, sort everything out and leave detailed instructions for us, all within a few hours of my call. I would not hesitate to use her services again and would thoroughly recommend her. " Kira, Senior Engineer

"Thank you for your help. You saved me a lot of time and stress. I am very grateful to you. It was my pleasure to work with you, I’ll reach out again next time I need an extra pair of hands." Christian, Company Director

" Very easy to talk to and she understood what I needed straight away. Finding me a housekeeper was quick and efficient, and all the shortlisted candidates could have done the job." Christina, Dean of a University